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Dec 21, 2020 • Filed to: USB Recovery • Proven solutions

Have you ever had difficulty connecting your devices to your computer using a Prolific USB to Serial adapter? If yes you are lucky to find this page, it will give you all the information need to fix an unresponsive Serial driver adapter. You may have noticed a yellow exclamation mark hovering over or beside the USB to Serial Driver when searching your Device Manager and if you have we can all agree that it signifies a prevailing problem.

Overview of the Error

If you are not able to connect your device to your PC using a USB to Serial adapter it may be that

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• The USB driver is outdated
• The USB Driver is missing
• Or even a corrupted driver

While you can't be so sure what the exact problem is there are solutions you can adopt to fix the issue once and for all. Read on to find quick fixes to resolve the problem.

1# Fix Prolific USB to Serial Driver not Working

Solution: Roll your Prolific USB to Serial Driver back to an older version

Updating your drivers often work wonders for your system because it makes sure that it runs on the latest features that guarantee maximum functionality. Unfortunately updating your drivers can cause this kind of error especially if your latest update does not work too well with your hardware. Once you upgrade your PC to the latest Windows version your Prolific USB to Serial Driver also updates to the latest driver software and if the driver is not compatible with your Hardware issues may arise. To correct the error, you will have to download the driver again by following these steps.

• Right-click on your PC Start button and open Device Manager

• Double click LPT and COM ports then locate the Prolific USB to Serial Driver and right-click it so you can select Update Driver

• For driver software click My computer

• From My computer select 'Let me pick from a list of drivers available'

• Choose an older version from the list then click Next

• The driver you selected will be installed automatically
• Once it has been downloaded reconnect the driver to see if it works.

2# Fix Prolific USB to Serial Driver 'Coder 10'

Driver issues reveal themselves in so many ways or through messages such as

• This device will not start (Code 10)
• There is no driver installed in this device
• The driver was not successfully installed

A code 10 error may arise because the chip you are using is not an original one. If you are using a fake, the manufacturer has a way of disabling it due to copy write infringement and the copy write takes effect once you download a recent update. To protect your PC from getting this code, you will have to make sure that your Windows 10 never updates a driver without approval. Updates come in the form of 64 bit and 32-bit drivers. Below we will show you how to work your way around the problem.

Window 64 bit Fix

To fix Windows 64 bit OS including Prolific USB to Serial Adapter, follow through these steps.

• Download 'PL2303_64bit_Installer.exe and Save
• Remove every USB to Serial adapter from your PC and double click the 'PL2303_64bit_installer.exe
• Follow the prompt by plugging in one USB to Serial adapter the click on Continue
• Reboot your PC to get Windows up and running

If you have followed these process through and you still see the same error go to your device manager

• Open the control panel and navigate to Device Manager
• From your control panel navigate to the System category and click the Hardware tab
• Scroll to the LPT/COM port and double click Prolific USB to Serial Comm Port
• Click Drivers in the Properties section
• The Driver you choose should read '3.3.2.102 with an appropriate date attached
• If the date is wrong then it means the wrong driver was installed
• Unplug the Serial adapter and run the steps again to install the correct driver

Window 32-bit

For Windows 32-bit OS systems follow these steps

• You will have to download the 'PL-2303_Driver_Installer.exe and save from Microsoft download link
• Run the program and eradicate the driver if you can
• Run the installer once more to install a correct driver

To Troubleshoot for error if your device still does not work

• Go to Control panel, enter System to access your Device Manager
• Scroll down to the LPT/ COM port then double click Prolific USB to Serial Comm Port
• Click Driver in the Windows Properties section
• The driver must be numbered as '2.0.2.8' and dates accordingly

If the driver was not installed, remove the Serial adapter then run 'PL2303_Driver_Installer.exe' again. Follow directions in Device Manager to download the correct driver

The three solutions listed in this article have proven to be quite helpful in fixing a Prolific USB to Serial driver not working on Windows 10. They may appear confusing at first but if you follow each step in detail you can resolve the issue.

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On this page we have listed several Windows drivers, which you might need for some blood glucose meters. All SiDiary meter drivers are included with the update package or our complete SiDiary setup-package!
Here you can find i.e. USB-drivers provided by the original manufacturers like Lifescan, BD, GlucoTalk etc. Please note that we are just providing the download of these drivers; if you need support for these drivers please contact the appropriate vendor of your meter.

A.Menarini
USB-To-Com Windows-Driver for use with a Menarini blood glucose meter. Not required for serial cable! (1.5MB)
Download

Abbott
USB-To-Com Windows-Driver for use with an Abbott blood glucose meter. Not required for Abbott serial cable! (For 32Bit and 64Bit systems; 7.2MB)
Download

Advocate
'Silicon Labs' USB-To-Com Windows-Driver for use with an Advocate blood glucose meter. Required for USB cable! (4.8MB)
Download

Aponorm
USB-To-Com Windows-Driver for use with an Aponorm blood pressure meter. (Attention! For 32Bit systems only!; 58 KB)
Download

Bayer
USB-To-Com Windows-Driver foruse with a Bayer (Ascensia-) blood glucose meter. Not required for Bayer (Ascensia-) serial cable! (1.2MB)
Download

BD Logic & Paradigm Link
BD's USB-To-Com Windows-Driver for use with a BD Logic or Paradigm Link meter (64kB).
Download

Beurer
Beurer's USB-To-Com Windows-Driver for use with a Beurer GL-meter (227kB).
Download

Bionime Rightest GM300
'Prolific' Windows-Driver for use with the original Bionime Rightest GM300 USB-cable (1.4MB).
Download

Boso
Windows-Driver for use with the original Boso USB-cable. (2.3MB).
Download

CleverChoice/CleverChek/SimpleDagnostics/Taidoc
Windows-Driver for use with the original CleverChoice/CleverChek/SimpleDagnostics/Taidoc USB-cable. (3.3MB).
Download

EPS Easy Plus / smartLAB
'Prolific' Windows-Driver for use with the original EPS Easy Plus / smartLABsprint USB-cable. Not required for serial cable! (1.4MB).
Download

GlucoTalk USB iLink
USB-iLink Windows-Driver for use of a GlucoTalk meter with a USB iLink communication box (789kB).
Download

Boso Port Devices Driver Download For Windows Installer

IME-DC Fidelity
USB-To-Com Windows-Driver for use with an IME-DC Fidelity blood glucose meter (489kB).
Download

Lifescan One Touch Ultra, Ultra Smart, Ultra 2, Ultra Mini etc.
'Prolific' Windows-Driver for use with the original Lifescan USB-cable (downloads meters like One Touch Ultra, Ultra 2, Ultra Smart, InDuo etc.) Not required for Licescan serial cable! (4MB).
Download.
NOTE: The current Lifescan driver package shouldn't be used on Windows Vista/Windows 7 64Bit systems. Please use this standard Sitecom driver (cn116) instead

Lifescan One Touch Verio Pro/Verio IQ
Windows-Driver for use with the original Lifescan USB-cable for the OneTouch Verio Pro/IQ meter (3MB).
Download.

pendiq Insulinpen
USB-To-Com Windows-Driver for use with a pendiq Insulinpen. Works with Windows 7 64Bit too (5.2MB).
Download.

US Diagnostics
Windows-Driver for use with the original US Diagnostics USB-cable for the devices of this manufacturer (2.3MB).
Download.

Wellion Calla
Since the cable for this device comes with a Prolific chip you can use the system driver for the Sitecom cn116. It works also on 64Bit systems (1,8 MB).
Download

Boso Port Devices Driver Download For Windows 7

Wellion Linus / Agamatrix Wave 1
'zero-click' Windows-Driver for use with the original Agamatrix USB-cable; downloads Wellion Linus and Sanofi-Aventis meter (for 32Bit and 64Bit Systems!). (2,1 MB).
Download

Ypsomed / Bionime
USB-To-Com Windows-Driver for use with a Bionime GM 550 / Ypsomed Pura meter. (3.3MB)
Download

BigTec USB2Com-Adapter (Windows XP)
USB-To-Com Windows-XP-Driver for the generic BigTec adapter(115kb). It's not the original driver but it works.
For use with Windows Vista we recommend the Sitecom cn116 driver down below
Download

Sitecom cn104 USB2Com-Adapter
USB-To-Com Windows-Driver for the generic Sitecom USB2Com adapter(2,3MB).
Download

Sitecom cn116 USB2Com-Adapter (supports Windows Vista!)
USB-To-Com Windows-Driver for the generic Sitecom USB2Com adapter(1,8MB).
Download

Other Sitecom drivers
Please visit the manufacturer's driver download page if you are using a different Sitecom model.

Sunix UTS1009 / UTS1025 USB2Com-Adapter
USB-To-Com Windows-Driver for the generic Sunix USB2Com adapter (1,4MB).
Download

MCab USB2Com-Adapter
USB-To-Com Windows-Driver for the generic MCab USB2Com adapter (929kB).
Download

Boso Port Devices Driver Download For Windows 7

Moxa NPort U1110 USB2Com-Adapter
USB-To-Com Windows-Driver for the generic Moxa NPort U1110 USB2Com adapter (416kB).
Download

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